You're not, under any circumstance, allowed to:
In addition, in order to use PayPal, you need to comply with their Acceptable Use Policy.
If we think what you're doing is spammy or inappropriate, including if someone's doing it on your behalf, we reserve the right to terminate your account without warning or recourse. We really hate spammers. Don't be one.
You must have proof that all the people in your database have opted in and asked to receive information from you. No buying or selling or retning or bartering information about people.
To comply with the US CAN-SPAM law, all e-mail messages will automatically have an opt-out link. Make sure you don't do anything to obscure it. Also, it must have your physical address, so make sure you enter that correctly in the interface. And the subject line must be clear and not misleading about the contents of the email.
Make sure you get less than 0.1% spam reports on your campaigns, otherwise we'll have to have a talk, and we may have to suspend your account.
If you have affiliates promoting for you, they will be bound by these terms as well, and you're responsible for them adhering to them.
You must have a published privacy policy that you enforce and live up to, and which is at least as protective of your customers' and leads' personal information as ours, and as the law requires. There can be no selling, loaning or otherwise sharing personal information with third parties.
If we get complains from your customers or third-parties about your behavior, we will notify you via email, and then start to investigate the complaint. We reserve the right to charge you $250 per instance to investigate. If the complaint looks valid, we may have to suspend your account permanently or until we get a good explanation from you.
We may change the terms at any time. If we make major changes we'll let you know by email. By continuing to use zenbilling, you will have agreed to these changes.
We reserve the right to restrict or deny service to customers who exploits our liberal pricing of the email delivery, text message delivery, content delivery, video and audio encoding, and other such features that incur extra costs for us.
We keep all customer information confidential. We don't sell or share that information with anyone, other than trusted third-party data processing vendors who process those data on our behalf, and also promise to keep it confidential. We only collect the information we do in order to provide the service and so we can contact you about changes to that service.
We may send marketing messages to customers who have okayed that. Those customers can always opt-out of that okay.
All the leads and customer information you collect is protected and held in confidence. We do not contact your customers or leads, and we don't sell or share that information with third-parties either, except for the data processing vendors mentioned before.
The same goes for affiliate information. That also is confidential, and is only used to calculate the commission fee and complying with any regulations necessary.
The account is free to open and setup. Charges only start to incur when you activate your account by entering your credit card information. You must activate your account in order to send out emails or sell products.
We charge once every 30 days, and whatever is incurred by then, you owe us. We don't give refunds, and you're paying for availability, so even if you don't use the service, you still have to pay us.
Make sure the credit card and contact information for your account is always up-to-date. That's your responsibility.
All charges are automatically invoiced and charged to the card on file. You'll get an email invoice when that happens.
If we repeatedly cannot charge the outstanding amount, we will first suspend your account and then permanently delete it.
You can close your account any time you'd like. Just go to Settings > Billing and plan in your admin interface, and you'll find the link at the bottom.
We offer a software as a service, and this is the licence under which you use that software. We own the software and code and all the rights to it, and we reserve the right to revoke the license at any time.
You own the data that you enter into zenbilling, including your customer information. We do our best to ensure it is backed up nightly, but can assume no liability should the backups fail.
zenbilling assumes no liability whatsoever whether for direct damages (other than stated above); for consequential damages of any kind, without limitation, loss of income, profits, markets, interest, business opportunity, use of goods, or any loss or damage arising from the inherent nature of the goods; for special damages or loss; for other indirect loss; or for breach of other contracts.
It is your responsibility as a customer to have proper insurance coverage in the case of loss due to your use or non-use of zenbilling.
The reason this section is here at all is not so that we'll have a better shot in the case of legal action. It's because it helps prevent that legal action and encourage everyone to get in a room and hash things out.
If a disagreement crops up, we both agree to use mediation first before any arbitration, litigation, or other procedure.
IF we can't agree, any disputs will be resolved according to Danish law, and in the courts of Copenhagen, Denmark.
All customers and all affiliates need to agree to these terms. We consider it a digital acceptance when you or your affiliates access or in any way use the zenbilling service.
Failure to comply will result in the immediate termination of services.