Answers to some frequently asked questions

What do I need to start accepting payments?
You can get started accepting payments right away by signing up for an account with PayPal. It takes only minutes, and we'll show up exactly how. If you want to accept Dankort, you'll need an agreement with PBS/Nets/Teller, and we'll show you how to do that, too. That process can take several weeks or longer, though, so it's better to just get started using PayPal today. If you already have an agreement with PBS/Nets/Teller, then get in touch and we'll help you out.
What happens when people buy through zenbilling and when do the money show up in my account?
If you're using PayPal, then your money goes straight into your PayPal account, and from your PayPal account, you can transfer them to your bank account when you wish. This takes a few days to process. If you're using PBS/Nets/Teller then the money is deposited straight to your bank account. Transactions using MasterCard, VISA, American Express and other international credit cards typically take 2 weeks to show up in your bank account, though. zenbilling and its parent company never sees or touches your money.
What kind of reports do I get?
You can download all invoices and all transactions in MS Excel or CSV formats for easy import into your accounting software, or for other purposes.
Other questions?
Send us an email and we will get right back to you.